Privacy

Privacy Policy

This privacy policy covers the collection and use of personal information that may be collected by Cities in Sound anytime you interact with us, such as when you visit our website, when you purchase our products/services or when you contact us for support. We collect information about you in order to enable us to provide you with an effective service.

We will never sell or rent your information to other organisations without gaining your prior approval. We might share your information with other organisations with which we have a strategic relationship and which help us to provide you with products/services; these organisations abide by our privacy policy and may help us to, for example, process payments, deliver products/services or process customer data. There might be occasions when we are legally obliged to disclose information.

If you supply us with your telephone number, you will only receive telephone contact from us for support purposes or regarding orders you have placed.

If you ask us to send you email alerts about new products, we will not send you more than 4 emails in any 12 month period. We send our email alerts in compliance with the Privacy and Electronic Communications Regulations 2003.

As is standard practice on many websites, Cities in Sound’s website uses cookies and other technologies to store visitors’ preferences, record session information, such as items that customers add to their shopping cart, record user-specific information on what pages users access or visit, alert visitors to new areas that we think might be of interest to them when they return to our site and record past activity at the website in order to provide better service when visitors return to our website.

You can request a copy of the contact information (e.g., name, email address, address, phone number) and a description of any other information that we maintain about you, and you can ask to have any inaccuracies corrected. If you have registered with us, you can check and change key elements of the information we hold about you by visiting your account. A small charge may be made for information requests. Please contact us if you would like a copy of your personal information that we hold.

The information you provide to us may be transferred to countries outside of the European Union (EU). For example this may happen from time to time if our servers are located outside of the EU. These countries may not have similar data protection laws to the UK however if we do transfer your information outside of the EU we will take steps to ensure that your privacy rights remain protected as set out in this policy. If you use our services outside of the EU, your information may be transferred outside of the EU in order to provide you with these services.

We will ensure that Cities in Sound and any partner who processes financial payments on behalf of Cities in Sound will use secure server software to encrypt any such financial information before it is sent.

Our website has links to other organisations’ websites. We are not responsible for their privacy practices; we suggest that you check these.

We will ensure that all personal information supplied is held securely, in accordance with the UK’s Data Protection Act 1998.

If you have questions or concerns about Cities in Sound's privacy policy, please contact us.